Personal Injury Investigations
The Evidence That Makes Your Cases Stronger
We welcome our personal injury attorneys who are looking for that missing puzzle piece in their cases. That’s where we come in.
Our team brings over 120 years of combined investigative experience to your toughest cases. We’re not just any investigation firm—we’re investigators who genuinely understand what personal injury attorneys need to secure better settlements. Many of us come from law enforcement and military backgrounds, giving us unique perspectives on gathering evidence that actually matters in court.
We’ve stood beside attorneys like you through thousands of cases and seen how the right piece of evidence transforms borderline settlements into significant wins. After decades in this field, we’ve developed methods that consistently uncover what others miss.
How We Make Your Job Easier
We know what you’re up against. Insurance companies fight hard, witnesses disappear, evidence fades, and clients don’t always remember details clearly. Here’s how we help you overcome these challenges:
Accident Scene Investigation That Tells the Real Story
We’ve all seen those generic accident photos that don’t really show what happened. Our approach is different. We get to scenes fast and document everything—not just the obvious stuff. Those skid marks that show a vehicle was speeding? The missing reflective markers that should have been visible? The slight incline that affected visibility? We catch these details before they’re gone forever.
Our investigators bring 3D scanners, high-resolution cameras, and drones to capture scenes from angles that reveal what really happened. This isn’t just about taking pictures—it’s about documenting the narrative that supports your client’s version of events in a way judges and juries can clearly understand.
Surveillance That Actually Shows What Matters
There’s nothing more frustrating than useless surveillance footage. You know the kind—blurry videos that don’t clearly show your subject, or recordings that miss the crucial moments. Our surveillance teams use professional-grade equipment and stay undetected while documenting exactly what you need.
When an insurance company claims your client is exaggerating injuries, we provide crystal-clear evidence of their actual limitations. We’ve documented countless “miraculously recovered” claimants lifting heavy objects or engaging in activities their medical restrictions supposedly prevent. Conversely, we’ve captured valuable evidence supporting legitimate injuries that strengthens honest claims.
Finding Those “Impossible to Find” Witnesses
We’ve all been there—that one witness who could make all the difference has seemingly vanished. Our team has developed some pretty creative ways to track down people who don’t want to be found (or who simply don’t know they’re important to your case).
We combine traditional methods with social media analysis, database research, and good old-fashioned neighborhood canvassing. When we find your witnesses, we conduct interviews that get useful information without creating bias or leading statements that could be attacked in court. Many attorneys tell us our witness statements have turned their cases around completely.
Background Checks That Reveal What Matters
Sometimes the game-changer in your case isn’t at the accident scene—it’s in someone’s background. We don’t just run basic database searches. We dig deep into the histories of opposing parties, expert witnesses, and even key evidence custodians.
You might not believe some of what we’ve uncovered over the years: the accident “witness” who happens to be the defendant’s former coworker, the trucking company with a history of hours-of-service violations, or the property owner who’s had three similar incidents in five years. These discoveries often shift settlement discussions dramatically in your favor.
Medical Record Reviews by People Who Get It
Medical records can make or break injury cases, but most investigators don’t know what they’re looking at. Our team includes people with medical backgrounds who can spot inconsistencies and important details that others miss.
We’ve found documentation errors that underreported injury severity, identified treatment gaps that explained symptom persistence, and uncovered prior provider notes that supported causation. These details often substantially increase case values when properly documented and presented.
Digital Evidence Recovery When It Matters Most
Let’s face it—crucial evidence is increasingly digital. Text messages sent moments before a crash. Security camera footage that mysteriously disappeared. Vehicle black box data shows exactly how fast someone was driving. Social media posts contradict injury claims.
Our digital team recovers what others can’t, using forensically sound methods that maintain admissibility. We’ve pulled text messages from phones dropped in lakes, recovered “deleted” security footage from system backups, and extracted vehicle data that proved a commercial driver never braked before impact. This electronic evidence often provides the objective proof that ends disputes over what really happened.
Insurance Fraud Investigations That Get Results
When something doesn’t add up in an opposing claim, our fraud investigation team steps in. We’ve seen it all—the “disabled” claimant who plays weekend football, the “totaled” vehicle that was damaged before the accident, the “witness” who was actually a friend of the claimant.
Using carefully documented surveillance, background research, and evidence recovery, we provide the proof you need to challenge fraudulent claims effectively. Our work in this area has saved clients millions in fraudulent payouts while protecting legitimate claimants from rising insurance costs driven by fraud.
Process Service When No One Else Can Get It Done
Some people really don’t want to be found. When you’re dealing with evasive individuals, our process servers combine investigative skills with persistence to get your documents delivered legally and properly. We document every attempt and successful service with precise detail that stands up to scrutiny.
We’ve successfully served individuals who have evaded other process servers for months. Our creative but legally sound approaches ensure your case keeps moving forward without procedural delays.
Why Attorneys Keep Coming Back to Us
We’ve Been Where You Are
Many of us have backgrounds in law enforcement, military service, and legal work. We’re not just investigators—we understand the pressures you face building a case. We know when a case hinges on proving negligence versus recklessness, or when circumstantial evidence needs that final connecting piece to become compelling.
This background means we focus on gathering evidence that directly proves the elements of your specific case theory—not just generic information that fills pages in a report. We think like litigators, anticipating what opposing counsel will challenge and documenting accordingly.
Evidence That Holds Up When Challenged
We’ve all experienced the frustration of potentially valuable evidence being thrown out because of collection or documentation issues. Our team follows meticulous protocols for everything we gather—maintaining proper chain of custody, securing appropriate authorizations, and documenting our methods thoroughly.
When opposing counsel challenges our evidence (and they always try), our documentation stands up to scrutiny. This attention to detail has saved countless cases from having critical evidence excluded at key moments.
We’re There When Things Happen
Accidents don’t wait for business hours, and neither do we. Our rapid response teams can be on site quickly when time-sensitive evidence needs preservation. Those crucial first hours often contain evidence that will be gone by morning—weather conditions, vehicle positions, road debris, and witness recollections that fade quickly.
Even in remote areas, we get investigators on scene fast enough to document these critical but fleeting elements before they’re gone forever.
Your Client’s Information Stays Protected
Client confidentiality isn’t just a policy for us—it’s ingrained in how we operate. From our secure case management systems to our staff training, we take information security seriously. Your strategy discussions, client details, and case weaknesses remain strictly confidential.
In an age of data breaches and information leaks, our security protocols provide the protection your sensitive case information deserves.
Tools That Make the Difference
Great investigators need more than experience—they need the right tools. We’ve invested in specialized equipment that helps us document evidence more effectively:
- High-definition surveillance systems that capture clear video even in darkness, rain, or from significant distances
- Aerial drones that document accident scenes, property conditions, and access points from perspectives that reveal crucial details
- 3D scanning technology that creates immersive, measurable recreations judges and juries can virtually walk through
- Digital forensics equipment that recovers data from phones, vehicles, computers, and cloud storage
- Professional audio recording gear that captures crystal-clear witness statements even in challenging environments
- GPS tracking systems (used only with proper authorization) that document movements with precise time/location stamps
- Specialized database access that helps us find people, assets, and background information others can’t locate
This technology doesn’t replace investigative skill—it enhances it, allowing us to document facts more thoroughly and present them more effectively than standard approaches allow.
Working With Us Is Straightforward
1. We Learn Your Case Needs – Every investigation starts with understanding your specific situation. We’ll discuss what elements you need to prove, what evidence might exist, and develop a focused plan that prioritizes your most critical needs. This isn’t a generic approach—it’s customized to support your particular case strategy.
2. We Get to Work – Once we have a plan, our team moves quickly to gather evidence before it disappears or changes. Throughout the process, we provide regular updates on what we’re finding without you having to chase us down. You’ll know what’s happening every step of the way.
3. We Deliver Usable Results – Our reports are designed by people who understand what attorneys actually need. Clear summaries highlight key findings. Detailed documentation provides depth. Everything is organized logically and formatted for easy integration into your case preparation. No fluff or filler—just the facts that matter, properly documented.
4. We Support Your Case – When needed, our investigators provide expert testimony that explains our findings clearly and credibly. We’ve testified in hundreds of cases and know how to communicate complex investigative concepts in ways juries understand. Our professional demeanor and credentials enhance your case presentation.
Cases We Handle Especially Well
While we support all types of personal injury matters, we have particular expertise in these areas:
Auto Accidents Beyond the Police Report
Police reports rarely tell the whole story. We fill in the gaps by finding overlooked witnesses, documenting vehicle damage patterns that prove fault, securing video from nearby businesses, and reconstructing what really happened. Our work often reveals contributing factors that significantly affect liability or damages assessments.
Truck Crash Investigations
Commercial vehicle cases involve specialized regulations and evidence sources most investigators don’t understand. We know where to look for Hours of Service violations, maintenance failures, hiring negligence, and other factors that can expand liability beyond just the driver. Our familiarity with FMCSA regulations helps identify violations that strengthen negligence claims.
Premises Liability That Proves Negligence
When someone’s injured on another’s property, proving negligence requires more than just showing the injury happened. We document dangerous conditions, research maintenance histories, identify code violations, and find patterns of prior incidents. Our thorough scene documentation, often completed before property owners can make repairs, preserves crucial evidence of how long hazards existed.
Workplace Accidents With Third-Party Liability
Beyond workers’ comp claims, workplace injuries often involve equipment manufacturers, subcontractors, property owners, and other third parties. We identify these additional liability sources through equipment inspections, contract analysis, and witness interviews that workers’ comp investigators typically ignore.
Product Defect Documentation
When products cause injuries, preserving the evidence properly is critical. We secure and document defective products, research manufacturing histories, identify similar incidents, and help connect individual cases to potential pattern issues that strengthen liability claims.
Medical Malpractice Support
While medical experts address standard of care issues, our investigators provide crucial support by locating former employees who witnessed problems, researching provider histories for pattern evidence, and gathering background information that strengthens these complex cases.
Areas We Cover
With offices in Lewiston and Idaho Falls, our investigators serve clients throughout Idaho and neighboring states. Our local knowledge gives us advantages in both urban and rural investigations—we know the terrain, the communities, and the resources available in each region.
This regional expertise means we understand the local factors that might affect your case: the dangerous intersection that locals all know about, the property owner with a history of code violations, or the witness connections that might influence testimony. This local insight often provides context that strengthens your case presentation.
Our Commitment to Excellence
We don’t just aim to meet expectations—we strive to exceed them on every case. Our reputation has been built over years of delivering thorough, accurate, and relevant investigations for attorneys who demand the best for their clients.
Our team views each investigation as a partnership with your firm. We’re not just vendors providing a service—we’re an extension of your legal team working toward the common goal of achieving the best possible outcome for your clients.